Shipping and Delivery Policy
How can I avail free shipping?
HealthSparkle.com aims to enhance customer delight by providing FREE SHIPPING on purchase of items worth INR 499 (Indian Rupees Four Hundred and Ninty Nine Only) or more across India. Shipping charges are applicable for orders below INR499. If you have several products in your cart and have opted for COD for some products and any other payment method for the others, you will qualify for free shipping only if the COD and non-COD carts are individually worth INR 499 or more.
HealthSparkle.com ships your orders to almost every part of India.
What is the estimated delivery time?
Orders are usually delivered within 3-7 working days if shipped from a domestic location, and between 9-12 working days if shipped from an international location. Working days do not include Saturdays, Sundays, National Holidays and Public Holidays at the source and destination locations. Heavy, bulky,voluminous products or products that cannot be air-shipped due to regulatory constraints are shipped through our surface logistics partners. Such products can take up to 10-15 working days to be delivered.
What is Handling Charges?
Certain types of products have a disproportionate ‘Selling Price’ and ‘Shipping Weight’ ratio. For such products we may have to apply an additional ‘Handling Charge ’for the safety of delivery.
Additionally,some brands use ‘Express Delivery’ and specialized ‘Safe-Packaging’ for their products and may apply ‘Convenience Charge’ per product as shown on the ‘Products Page’.
Can you deliver overseas?
International shipping, though not available at present, shall be commenced in the very near future. We will keep our customers informed about the same on our website and also by email. So be on the lookout for the same!!
Who are your Shipping Partners?
To ensure timely and safe delivery, we have partnered with a few of the country’s most trusted and reliable logistics solution providers like Delhivery.
Billing & Shipping Address: Please ensure that you record your contact details, which include your complete address with house /apartment number and street name, ZIP/PIN Code, mobile no. and email address,accurately on our site while you place an order. This will ensure that we can contact you regarding your order, and also that you receive timely intimation regarding the processing and dispatches of your orders. The delivery of the products shall be done only at the address specified by the customer in‘Shipping Address’ and cannot be changed after the order is placed.
Order Completion: Any order placed by you on this Site is a firm commitment towards purchase; please re-check the product and other details before placing the order. By placing an order for a product, you agree to complete the transaction.
Other Charges: In the event that a delivery cannot be effected due to incorrect address provided by the customer, the order shall be re-shipped by HealthSparkle.commonly on payment of additional shipping charges by the customer.
HealthSparkle.com’s Liabilities: HealthSparkle.com shall not be liable for any delay /non-delivery of orders caused due to any reason beyond its control. Delayed shipments accepted by the customer shall be deemed as delivered and completed.In any case, the liability of HealthSparkle.com shall be limited to the refund of the order amount and in no case shall HealthSparkle.com be responsible for any damages or incidental expenses.
For any queries related to Shipping and Delivery, kindly write to us at firstname.lastname@example.org or call XXXXXXXXXX